Pakoszow Manor, also known as Wernersdorf Manor, is a luxurious 5-star hotel located in the picturesque area of Pałac Pakoszów. Nestled in a serene and tranquil setting, this historic manor offers guests an unforgettable experience. The hotel, renowned for its elegance and sophistication, combines modern amenities with traditional charm. With spacious and beautifully decorated rooms, guests can indulge in comfort and relaxation. The hotel boasts a range of facilities, including a restaurant serving delectable cuisine, a bar offering a wide selection of beverages, and a spa where guests can rejuvenate their mind and body. Whether it's a romantic getaway or a family vacation, Pakoszow Manor promises an enchanting stay for all. Experience the epitome of luxury and hospitality at Pakoszow Manor, where every moment is crafted to perfection.
Reviews
We staid there over new years and had booked a package deal for two adults.
The hotel is situated in a beautiful countryside and consists out of an old bit well refurbished house plus a wing with new and modern apartment like rooms.
Our room was in the old part of the hotel.
Pro: very cool scenery and good amenities such as a indoor pool, gym, sauna etc.
Very aesthetic mix between modern renovated parts as well as historical elements of the building.
Food was good. Package deal offered participating in buffets and one 5 course meal.
Con:
Cleanliness of some areas was sub-standard for a 5 star hotel.
Sauna area, in particular showers were dirty.
Pool area and changing rooms were also lacking of service (cleanliness of floors and furniture, also used towels).
Maintenance:
The hotel had been renovated at great expenses but maintenance is sub standard for a 5 star hotel.
Ceiling shower in pool area not working.
Dining room, floor windows broken and scratched.
Some chairs also scratched with paint coming off.
Spa area, radiators full of crumbling rust. Door sealing not functional to outside area.
Service:
Generally speaking the service was OK but for a 5 star hotel a bit sub standard.
One would expect guests to more looked after by e.g. a more open communication. Ask if things are OK, or if anything is needed would be expected.
A big no no is the free water. Please consider options for water such as sparkling water and replace old water in good time (the taste of water with lemons bathing in there for hours is a disgrace).
Staff speaks not good English and only little German. Please focus on training team members on customer experience more and work on maintenance and cleanliness then a 5 star rating should be doable!
Convenient atmosphere. We have spend a peaceful period during the years. The activities were well organized. A good mixture of national and international guests is the hallmark of Pakoszow and will guarantee the atmosphere in the Palac.
An elegant palace hotel where one can unwind, relax, and rejuvenate in serene surroundings and with all the modern comforts. The staff - everyone we had contact with - deserves admiration for friendliness. The setting is pastoral with paths around ponds and the views of the hills. The restaurant offers an elaborate breakfast buffet and serves tasty but not exceptional dishes from noon till 22:00. At end of May, the atmosphere was busy yet quiet with guests speaking different languages. Our only disappointment was that there was no jacuzzi in the pool/spa area and no way to heat up water for a hot drink in the room.
Very nice and pleasant time spent in an extraordinary place. wonderful staff makes every effort to make the time spent in this place memorable. it is worth staying here even for a moment, which pays off in every element of relaxation.
We got a Room upgrade, dogs welcome, best service. Good for hiking. Breakfast could be a little bit better for 5 stars. The restaurant was excellent, food and service.||if you have any wish, the try to help.||We come back for sure.
It was my third visit in Palac Pakoszow, if You are looking for a modern palace, with great views, awesome personel and quiet enviroment - this is a place for You!|Restaurant serves fresh and delicious meals, proffessional waiters are …
Beautiful quiet Palace experience! loved the attention to details in the room ( ex. sewing kit in case something falls apart, incorporated USB chargers sockets, lake view ) + the fireplace at dinner made the experience whole.
Incredible place, off the beaten tracks, but still an incredible hotel!
The location is beautiful and close to many major locations and historical sites. Special shout out to Martin, who is one of the best waiters I’ve ever seen!